Global Rx Shipping Policies

Shipping Policy

1. All orders will be shipped within 72 business hours from receiving them in full. You should receive your order at your home address within approximately 10-15 business days depending on the Pharmacy your order is placed with. We recommend placing your order 30 days in advance to avoid running short of your medications.
2. There will be a shipping charge added to your order. The amount will be dependent on the countries you chose to order from.
3. Multiple orders going to the same address will only be charged one shipping charge per country. Example: if a husband and wife are both placing orders from the same address there will only be one shipping charge for any one country that we are shipping from.

Prescriptions Policy

1. A valid prescription from a licensed physician must be obtained prior to ordering any prescription medications. ALL prescriptions must be written in the English language. We recommend the prescriptions include 3 refills to prevent getting a new prescription every time you order.
2. The Network’s Global Rx Services will only send out a maximum of 90 day supply for each prescription for personal use ONLY.
3. For medications ordered from outside the US: original prescriptions must be mailed to our Global Rx Services at:
   Global Rx Services
   1677 East Miles Avenue
   Hayden Lake, Idaho 83835
4. For medications ordered from our US pharmacy, original prescriptions must be mailed to:
   Global Rx Services
   1677 East Miles Avenue
   Hayden Lake, Idaho 83835

Controlled Substances Policy

A limited number of controlled substances may be shipped only to USA customers and ONLY from our USA Pharmacy.

Return Policy

Pharmacies are prevented by law from accepting returns of any medication for use or re-use. We are sorry but we cannot accept any returned medication by law.

Currency Policy

ALL prices are in US dollars. We accept Visa, MasterCard and Discover. All payments must be received before shipping any order. Payment takes place on-line when completing an order.

Language Policy

Customer Service Representatives and Operators at Health Matters International are English speaking ONLY. ALL prescriptions must be written in the English Language.